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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
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The data shows

that there are busytime records for both resources and data is being returned without error in both cases

SchContainer_Build> Num objects to build 1
Obj_NewFromCanonical> Object size is 121 bytes
Obj_NewFromCanonical> Creating schedule object for CN=Model Office 1/OU=Computer/O=Main Building@Alliance, error = 0h
Obj_NewFromCanonical> Object size is 8 bytes
Obj_NewFromCanonical> Adding sched list object to schedule for CN=Model Office 1/OU=Computer/O=Main Building@Alliance
Obj_NewFromCanonical> Object size is 116 bytes
Obj_NewFromCanonical> Adding profile object to schedule for CN=Model Office 1/OU=Computer/O=Main Building@Alliance
Obj_NewFromCanonical> Object size is 42 bytes
Obj_NewFromCanonical> Adding object of type 8h
SchContainer_Build> Exit error=0h, XmitStatus=0h
...
SchContainer_Build> Num objects to build 1
Obj_NewFromCanonical> Object size is 121 bytes
Obj_NewFromCanonical> Creating schedule object for CN=Model Office 9/OU=Computer/O=Main Building@Alliance, error = 0h
Obj_NewFromCanonical> Object size is 8 bytes
Obj_NewFromCanonical> Adding sched list object to schedule for CN=Model Office 9/OU=Computer/O=Main Building@Alliance
Obj_NewFromCanonical> Object size is 84 bytes
Obj_NewFromCanonical> Adding profile object to schedule for CN=Model Office 9/OU=Computer/O=Main Building@Alliance
Obj_NewFromCanonical> Object size is 42 bytes
Obj_NewFromCanonical> Adding object of type 8h
SchContainer_Build> Exit error=0h, XmitStatus=0h

This shows there was no error getting the data for either resource so it exists and you are authorized to read it. For the date/time range in question there no real data for either resource (an 8 byte sched list is an empty list really). So your client does not have any problem getting the busytime data for either resource.

I noticed you appear to be going cross domain here. Your name does not include any domain on it but the resources do:
    Obj_NewFromCanonical> Creating schedule object for CN=Tandy L Wine/O=Alliance, error = 0h
    vs
    Obj_NewFromCanonical> Creating schedule object for CN=Model Office 9/OU=Computer/O=Main Building@Alliance, error = 0h

so my next set of questions are about your client configuration on your Location docs. On the Location doc that you are using:

1: Do you have your Mail Domain field filled in or is it blank? (You should have it filled in)
2: Is your Mail Addressing set to Local then Server or something else? (It needs to be Local then Server)

When I get reports of cross domain R&R not working I typically set my Home Server to be another server in the same domain as the R&R dB (but not the actual R&R server) and setting my Mail Domain to be correct. This allows me to start tracking down the source of the problem from the Client perspective.

Another approach would be to set the debug INIs on your R&R server and then do a couple test searches like you describe originally. Any difference in the names that get requested when the busytime request reaches the R&R server can help give an idea why resources are being singled out.

Since this is becoming quite a lot of effort (and I do not monitor the forums on a daily basis due to lack of consistent spare time) I think it would be a good idea if you were to open a support ticket with IBM Technical Support so you can get some detailed attention from the very good support folks (or from a developer if you really manage to stump support).

Bruce
IBM


Feedback response number BKAN8MZ4WS created by ~Lex Nontookonynivu on 10/26/2011

Cannot reserve Resources (~Holly Umlugenl... 2.Aug.11)
. . upgrade (~Phil Nonhipige... 2.Aug.11)
. . . . Also (~Mario Chuniobu... 2.Aug.11)
. . . . . . yes rnrmgr is running (~Holly Umlugenl... 2.Aug.11)
. . . . upgrade done (~Holly Umlugenl... 2.Aug.11)
. . . . . . Mail-in documents (~Andy Desfreech... 3.Aug.11)
. . . . Upgrade action is mostly legacy (~James Preresas... 31.Aug.11)
. . fails 8.5.2 template, works 8.5.1 t... (~Holly Umlugenl... 31.Aug.11)
. . Have you made any customizations to... (~Ben Fezkrovery... 31.Aug.11)
. . . . Typing in resource name doesn't wor... (~Holly Umlugenl... 31.Aug.11)
. . . . . . This happens with any new resource ... (~Ben Fezkrovery... 1.Sep.11)
. . . . . . . . happens with new AND old (~Holly Umlugenl... 1.Sep.11)
. . Need to check busytime (~James Preresas... 31.Aug.11)
. . . . Where's the debug data? (~Holly Umlugenl... 31.Aug.11)
. . . . . . DEBUG_SCHED_ALL=1 on client or serv... (~Holly Umlugenl... 31.Aug.11)
. . . . . . . . Client side (~James Preresas... 1.Sep.11)
. . . . . . . . . . Debug no output (~Vanessa Opkrop... 5.Sep.11)
. . . . . . . . . . . . 2 possible reasons (REPOST) (~James Preresas... 8.Sep.11)
. . . . . . . . . . . . . . Degub on the server (~Vanessa Opkrop... 8.Sep.11)
. . . . . . . . . . . . . . . . Quick analysis shows (~James Preresas... 9.Sep.11)
. . . . . . . . . . . . . . . . . . Debug results for tandy (~Holly Umlugenl... 22.Sep.11)
. . . . . . . . . . . . . . . . . . . . The data shows (~James Preresas... 26.Oct.11)
. . . . . . . . data directory (~Olga Nimkimano... 1.Sep.11)
. . Any luck (~Vanessa Opkrop... 18.Aug.11)
. . . . no luck - still a problem (~Holly Umlugenl... 19.Aug.11)
. . . . . . clarify 8.5.2 mail template does no... (~Holly Umlugenl... 31.Aug.11)
. . . . . . . . Does the resource name have a perio... (~Miriam Prekipu... 31.Aug.11)
. . . . . . . . . . No periods in resource name (~Holly Umlugenl... 31.Aug.11)
. . . . . . . . . . . . What does RnRMgr say? (~James Preresas... 8.Sep.11)
. . . . . . . . . . . . . . Results of tell rnrmgr commands (~Holly Umlugenl... 22.Sep.11)
. . . . . . . . . . . . . . . . Busytime looks ok (~James Preresas... 16.Aug.12)
. . . . . . . . . . . . . . . . Results (~Patti Eknuplop... 19.Jan.12)
. . . . . . . . . . . . . . . . . . This thread appears to have died wi... (~Lily Dwoathero... 29.May.12)
. . . . . . . . . . . . . . . . . . . . Recent Contacts (~Julia Quetrete... 6.Jun.12)
. . . . . . . . . . . . . . . . . . . . . . another thing to try (~Joan Minfanama... 30.Jan.13)
. . Port misconfiguration (~Rebecca Cisfre... 18.Apr.13)




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